Roadside Assistance App Development

Today people have a great passion for traveling. It is not a big deal if we say people invest a huge amount in traveling worldwide. Often we see the highways are filled with several vehicles. Have you ever thought about the situation when your vehicle got stuck on the road? Have you ever thought about what roadside assistance or Roadside Assistance app businesses do?

Well, don't worry! Towing apps like Uber are a great solution for you when you are stuck on the road. Such apps have become the widely used on-demand apps for roadside assistance or tow vehicle that parallelly shape your Roadside Assistance business.

Roadside assistance services combine different, however similar, road services that organizations offer to their app users. These services may incorporate vehicle repair solutions, Roadside Assistance solutions, etc. In a combinatory, roadside assistance provides all on-site services to make the vehicles functional again.

Roadside assistance app

Roadside assistance app is like an immediate solution to get assistance from repairers available on the app. Therefore, using these apps and getting the required services is much easier. Moreover, it saves your surfing time for road assistance or tow services on the internet as it could be a better deal to rely completely on the information available on the web.

Thus, going with a roadside assistance app to get smoother and faster vehicle Roadside Assistance services. It enables you to call the required roadside assistance service with a few clicks at any place or time.

Benefits of Roadside Assistance App

Roadside assistance apps are evolving, as several people have private vehicles. In addition, several research data show that the demand for personal vehicles has increased at rocket speed after the pandemic. Thus, the demand for roadside assistance services has also increased. People hire such services when their vehicles stop working, and need roadside assistance. The tow service provider app helps them get the required services within a few clicks.

There are several benefits of tow apps described below:

1. Quick & easy access

Drivers and admins can quickly and easily access roadside assistance service contact information and vehicle information.

2. Security

Almost all roadside assistance apps offer built-in payment gateways; such payment methods are highly secured to keep user information confidential and secure. Hence users can efficiently and quickly make payments for the hired services without worrying about data security.

3. Mobile Accessibility & View

You can access roadside assistance services using your mobile devices and view everything in the app's environment.

4. Affordability

Booking roadside assistance or tow service using apps is more affordable than looking for someone using the internet. Moreover, you can also get a price estimation before booking the required service, so it becomes a fair deal in advance.

5. Feature-filled

Roadside assistance apps offer many features, including in-app call/text, real-time tracking, multi-payment gateways, reviews, and ratings, ensuring a highly intuitive and seamless user experience.

6. Comprehensive Services

Roadside assistance offers battery boost, winch service, fuel delivery, locksmith services, tire changes, etc.

I) Vehicle Towing

We can arrange to tow your vehicle anywhere within a 15-mile radius. If there is no repair shop within 15 miles, we tow it to the nearest qualified repair shop. If your vehicle is towed to a shop that isn't the closest, you need to pay for the extra mileage. Remember that you're responsible for the cost of any parts and repairs made to your vehicle.

II) Winching Service

If your car is trapped in mud, snow, water, or sand (within 100 feet of a road or highway), we pull your car out with a motor-powered cable or chain.

III) Battery Jump-Start

We jump-start it at the scene to help get you on your way.

Fuel Delivery

We deliver fuel directly to your vehicle if you run out of gas. You only pay for the cost of the fuel. The delivery and service are free.

IV) Battery Charge For Electric Cars

If you run out of charge, we can arrange to tow your vehicle anywhere within a 15-mile radius or to the nearest qualified charging facility if there isn't one within 15 miles. You only pay for the cost of the charge.

V) Locksmith Service

If your keys are lost, stolen, or accidentally locked inside your vehicle, we dispatch a qualified service provider. You're only responsible for keys/costs to replace them.

VI) Flat Tire Change

You don't need to panic if you have a flat tire. A roadside professional can put the spare tire on your vehicle at the scene for no cost as long as you can provide a spare.

VII) On-scene Labor

We provide up to one hour of labor if your car is disabled. If you need more than an hour, you can choose to have your vehicle towed to the nearest qualified repair shop or pay for any extra costs.

7. 24/7 availability

People can easily access the services anytime, anywhere, whenever required.

Appicial is a leading iPhone app development company in India expertise in roadside assistance app development. We’ll launch roadside assistance app and also make sure that they get approved on the respective stores. You’ll start to earn a better commission from the next day itself.

How does Roadside Assistance App Work?

From a technical point of view, working on-demand roadside applications is very simple & straightforward. It has a user interface with limited features used only when an emergency is on the road. However, with the evolution in technology, the features and functionality of apps have also improved to cover more services.

The detailed working of tow truck applications is as follows:

  • The user logs in to the application using a registered social media account, email, or phone number.
  • Users will start searching for nearby available tow trucks.
  • They schedule the service immediately or book it for later.
  • The tow truck driver receives a request from the user side.
  • Once they accept the request, they track the location in real-time.
  • The driver reaches the destination and offers the service.
  • The users pay via cash, card, or in-app wallet.
  • After the completion of service, both the customer and driver can rate and review according to their experience.

While this is the standard operative system for any tow truck app, its options and functionalities may vary according to the preferences or demands of business owners/customers. The changes are then added in subsequent updates to make the app more tasks and offer better service to customers.

Things To Consider for building an On-Demand Road Assistance App

If you are planning to invest in on-demand app development solutions, then to build an effective towing mobile app, you should hire a trusted tow-truck app development company.

Additionally, you need to list the features you want to include in your application. It is because the features & functionalities decide the overall success and performance of your app. Some of the essential aspects that you need to consider to create a scalable towing or road assistance app are.

Ensure That Customers Do Not Have To Wait For long hours

It would help if you built road assistance applications with a short waiting time. Certainly, the users seeking roadside assistance need fast services. So, your assistance app with the lowest waiting time directly boosts the overall customer experience and gains brand recognition.

Identify Issues and Offer Relevant Solutions

Suppose we think from the customer's point of view before planning for an on-demand towing app development solution. It will help you know the possible problems that your customers go through during vehicle breakdowns. Once you identify the issues, you can offer relevant solutions to gain happy customers.

Build easy-to-navigate App

Make sure you keep your app simple. It means the user interface should be easy and not involve complicated procedures that customers need to follow to book your services.

What we offer in our Roadside Assistance App

The industry greatly benefits from uber-like apps, making tracking and recording a wide array of business operations easy. First, you can choose an uber clone app to know the features and technical specifications. Then, you need to build a roadside assistance app. It reduces your manual effort in tracking service providers, scheduling bookings, and many other operations that are easy to manage with roadside assistance app development. In addition, you can customize many features when you contact a mobile app development company to pick the features.

Suppose you have to build a roadside assistance app with minimum possible functionalities and decide to go the conventional way, trying to assemble the entire application. It would require a considerable time investment and end up spending more. On the other hand, if you decide to go for a readymade app like HireMe, you can instantly reduce the estimated costs by a significant 75%. We sell roadside assistance apps on our website so that any startup can buy an app at a reasonable price.

Customer App Features

A feature-rich Customer App provides seamless services to your customer without any glitches and hitches.

View Nearby Service Provider

Customers can view the nearby available service provider in real-time to cater their needs.

OTP On Trip Start

The customer will get a five-digit code in his app to provide to the driver to start roadside assistance.

Live Tracking

Customers will get real-time updates for booking accepted, service provider arrival.

Chat Module

Once a request is booked and accepted by the driver, They can chat via text with each other.

Driver Details

Customers can view all the details related to the driver, like name, contact, and vehicle number.

Fare Estimation

Customers can view the detailed fare estimation for the services they opt for at the time of booking.

Roadside Assistance app


The Driver App is a most important part of a Roadside Assistance app. We provide most advanced features in our driver app.

tow truck app

Driver Documents

The driver will upload documents and they will be verified and approved through the admin panel to get ride requests.

Call / Chat

A driver can call/text the rider for any queries related to the ride.

Accept/Reject Ride

A driver can accept or reject the ride request received from riders within 30 seconds.


Drivers can see daily, monthly, and weekly earning reports, including all necessary details and payment methods.


A driver can view navigation from pick-up to destination.

Driver’s Availability

A driver can switch their availability (On/Off) anytime within the app.

Admin Panel Features

A fully functional, Mobile supported web based admin panel. Multilevel menu structuring, Live tracking on mobile and manage all Drivers, Customers, Transactions, Trips, Payments and other admin settings.

Revenue Manager

Admin can track daily, weekly, monthly and total earnings.

Roles Manager

Admin can create sub admins that will perform different roles as per their roles assignment.

Transaction Manager

Detail of all the trips including fare, driver and rider details.

Driver Document Verification

Admin will approve the documents uploaded by driver.


Admin can track daily reports & transactions by using multiple filter options.

Wallet Manager

Admin can manage all transactions using wallet.

Porter clone

MAIN FEATURES OF Roadside Assistance App

Login / Register / Social Login

Categories & Sub Categories

Confirmation With Service Details

Track Your Expert

Pay With Card / Cash

Call Your Expert

Status Updates


Key Features On Demand Towing App


We offered different languages in our app. Therefore, it will help to solve the customer's communication concerns.


We integrated with many popular payment gateways with multiple payment methods such as credit/debit cards, in-app wallets, etc.

Service Categories

Customers can select the service from available options like Flat Tire, Fuel, Battery, Lockout etc.

Promo Code

Customers can use the promo code to get an extra discount on the total fare amount. The promo code manages through the admin panel.


We integrate numerous local currency integration features to provide more easy services to your customer.

Real-Time Tracking

The customer can get the real-time status of the driver like, on the way, estimated arrival time, etc.

Reviews and Ratings

A customer can give reviews and ratings at the end of the service as per their experience.

Book Now or Later

A customer can book a tow truck Or schedule by using the calendar with a later date and time by using the "book later" option.

Why Use Appicial's Roadside Assistance App

  • Roadside Assistance appWhite label, Pre-built solution
  • on demand Roadside Assistance app100% Customizable
  • Roadside Assistance scriptFaster Algorithm
  • Roadside Assistance appMulti-location Support (multi-city)
  • on demand Roadside Assistance appSecure with OAuth 2.0
  • Roadside Assistance scriptBest Algorithm designed to improve user experience
  • Roadside Assistance appUser-friendly UI/UX
  • on demand Roadside Assistance appLower User Waiting Time
  • Roadside Assistance scriptSetup of Server, Installation & Deployment
  • Roadside Assistance appApp Launch on both iOS and Android
  • on demand Roadside Assistance appFree Technical Support
Roadside Assistance app

Roadside App Screenshots

Roadside Assistance App FAQS

Here you find most frequently ask questions about roadside assistance app.

To buy our roadside assistance mobile app, you just need to place an order and we will deploy over ios/android app free-of-cost on your servers/app stores.
If you want to develop roadside assistance app from the right company, you need to get an overview of the client testimonials left for companies. You can check if a business is dealing in customized or on-demand app solutions. You can hire our dedicated developers for getting supreme quality products at a very reasonable price.
Yes, You will get full ownership of license base source code.
Yes, Our application can be customized to any extent to serve the On-Demand service business model. We provide Design and Backend Customisation as per business requirements.
Our Ambulance App solution is pre-built, tested and deployed on app stores, We completely value your requirements and we make sure to work on strict deadlines and complete the project in less than 7 Working days as per your brand name, logo and deploy on app store or play store.
Now, the application is built in the English language. However, this can be in a multilingual platform. We have already implemented - Arabic, Filipino, Urdu, Bangla, etc.
Write to us through Email/Live chat or call us for a live demo of apps and web admin panel.
There is a team of technical experts for support. We maintain constant communication with you to assist with issues and optimization. Just leave a message at info@appicial.com or call on +91-886-021-3347.
We have implemented multiple payment options as per country.
Stripe - United Kingdom, United States, Australia, New Zealand
Knet - kuwait
eZ-cash - Sri lanka
Brain tree - North America, Europe, Asia & Australia
Paypal - Africa, America, Asia Pacific, Europe
All are Native apps.
iOS App - Swift and Objective C
Android App - Java
Admin Panel - PHP
Yes, we can add custom features as per client requirements after the product purchase. You can contact us at info@appicial.com for the customization.
There is a team of technical experts for support. We maintain constant communication with you to assist with issues and optimization. Just leave a message to info@appicial.com or Call / WhatsApp us on  +91-886-021-3347.

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