Customer Logistics App Features
Login / Registration
Customer can login and register his account through social media accounts, email and password & mobile number.
Create Profile
Customer can create his profile by adding details including name, email Id, contact number, password, and country.
Select / Enter Location Details
Customer can choose the pickup and drop-off location before they book a ride by entering an address or selecting on map (tap here).
Rate Cards
Define pricing rules based on distance, weight, or service type to ensure transparent and automated billing for every shipment.
Book Now or Later
Customer can book a truck now. Or schedule by later date and time by using "ride later" option.
Detailed Fare breakup
Customer can view the fare estimates of the trip (based on the selected vehicle category and locations).
Promo Code
In this feature Customer can use promo code to get an extra discount on the total trip amount, and promo code is managed by through admin panel.
Reviews and Rating
In this features Customer can give reviews and rating at the end of the trip as per their experience of the taxi services and drivers.
Get Driver’s Information
After booking accepted by the driver, a Customer can view drivers details like –name, image, contact number, and able to call the driver.
Edit/Update Profile
Customer can update their profile like name, address, password, profile image etc.
Cancel Trip
Customer can cancel the trip by providing reason, and they also may have to pay the cancellation charges.
Multiple Payment Methods
Customer can choose any payment mode like credit card, cash or wallet.
Forgot Password
If Customer forgets the password, they can recover it and set the new password.
Fare Summary Details
In this taxi app feature Customer can view all the details, including the total distance, time, amount to be paid, and referral code.
Wait Time Charges
If driver has to wait for the Customer, then additional charges will be applied to waiting time, which Customer has to pay.
Real-Time Tracking of Driver
Customer can get the real-time status of driver like, on the way, estimated time of arrival etc.
Live Tracking
In this feature Customer will get real-time updates for ride accepted, driver arrival, begin ride, end ride or cancel.
Notifications
In this feature Customer will receive all the notifications about ride accepted, driver status, begin ride, end ride, payment confirmation etc.
Vehicle Details
After the ride accepted, Customer can view all the details related to the vehicle. Like, Car type, car number with the trip number.
Booking History
In this feature Customer can view all the trip completed, canceled including details of pickup and drop location, fare amount and time.
Driver Logistics App Features
Login/Registration
The driver can register through social media accounts and need to get verified by the admin before he can get ride requests on the app.
Vehicle Checklist
Conduct pre- and post-trip inspections with digital checklists to maintain fleet safety, compliance, and performance tracking.
Document Verification
Admin will verify the documents uploaded by driver and set status as verified through admin panel to ensure security and authenticity. Only after approved by admin, driver can receive ride requests and able to accept rides.
Edit/Update Profile
Driver can manage their profile details like name, address, contact details, profile photos, and documents.
Ride Requests
Once approved by admin, driver can start getting ride requests from the nearby locations.
Accept/Reject Ride
This feature allow driver to accept or reject the ride request received from riders within 30 seconds.
Cancel Ride
Driver can also cancel the ride if he is not picked up the Customer with cancellation reasons like wrong address on the map or any valid reason.
Geo-fenced Service Area
By marking the Geographical boundaries of some areas, you can avoid crime prone or unsafe areas by marking them with geo-fencing and avoiding pick up and drop in these areas.
Google Navigation
It enables the driver to head upon Google maps app for directions and traffic assistance. Driver can also view real-time car transitions on the map, and it helps them find the route to reach Customer easily.
Driver’s Availability
Driver can switch their availability anytime to Online /Offline. Driver can’t receive a ride request while he is offline.
Driver Earnings Module
Automate driver payout calculations based on completed trips, distance, or delivery volume. Ensure transparency and boost driver satisfaction.
Ride History
Driver can view all the rides completed, canceled including details of pickup and drop location, fare amount and time.
Call / Chat
Driver can call /text to Customer for any queries related to the ride.
Deactivate Profile
This feature allow driver to deactivate their profile through the app.
Pos Integration
POS (Point of Sale) integration ensures that passengers receive a digital or printed invoice receipt for their trip, providing a seamless and transparent payment experience.
Admin Panel Taxi App Features
Users Manager
User Manager provides full control over Customer management. Admins can view user profiles, monitor booked/canceled/completed rides, and resolve customer issues directly from the dashboard. This ensures smooth and transparent Customer operations.
Trips/Rides Manager
Admin can view rides ongoing, completed, cancelled, missed or rejected by the drivers on the runtime. Admin can also despatch rides from the admin panel and assign drivers manually to the booked rides.
Transactions Manager
Admin can see all transactions happening on the platform. Moreover, he can view the transaction details to the depth like taxes, commission, mode of payment, wallet transfers etc.
Reports
Admin has given access to multiple reports, which helps them plan and strategise various activities to support and grow the business.
Drivers Manager
The Admin panel has all the features required to control drivers. Admin panel control access of drivers on the platform, verify/block them, ask for more documents, see their performance, check their wallet status, documents, referrals, and so on. We have made admin the superpower to have complete control over the operations in the runtime.
Wallet Manager
Our platform's core strength is an inbuilt wallet system, which makes us stand out from our competitors. I can assure once you understand, you find it mandatory to run a business. It helps the company retain the riders and drivers to the platform and helps the company keep more funds.
Additional Taxi App Features
Chat Module
Once a Ride is booked and accepted by driver, Drivers and Riders can have Chat via text with each other (about directions, pickup location, etc) exclusive of revealing their phone numbers for confidentiality.
POC - POD Proof Documents
Capture and store Proof of Collection and Proof of Delivery documents digitally for reliable, paperless verification and record-keeping.
Warehouse Management
Manage inventory, shipments, and warehouse operations efficiently with real-time tracking and automated stock updates.
Salesforce Integration
Sync logistics operations with your Salesforce CRM to streamline customer data, track leads, and enhance sales workflows.
Geofences
It helps logistics businesses to add multiple countries/cities to provide service. This advanced feature of the logistics app solution stack ensures business expansion.
Multi location
Manage pickups and drop-offs across multiple locations seamlessly. Perfect for complex logistics operations involving warehouses, hubs, and distribution centers.
Company Drivers and External Drivers
Manage both in-house and contracted drivers in one platform, assigning tasks and tracking performance across all driver types.
Custom Quotes
Allow customers to request personalized quotes for complex deliveries. Empower your team to provide competitive, tailor-made pricing easily.
Customer Collects
Offer flexible delivery models where customers can opt to collect parcels themselves. Enhance convenience and reduce delivery costs.
Overall client rating is 5 out of 5 for Appicial by 1000+ clients.
