Powering Local Cuisine Delivery with Our Food App Clone Solution

Overview:

A regional restaurant chain in Southeast Asia was struggling to compete with aggregator apps that took hefty commissions. The owner wanted a branded food delivery app that could integrate all their restaurant locations under one digital umbrella while improving customer experience and loyalty.

Challenges:

• High dependency on third-party apps and limited customer control
• Inability to track delivery performance in real-time
• No centralized menu or promotional engine
• High cart abandonment due to poor UX

Solutions:

The restaurant owner approached us with a vision but limited digital experience. We walked them through:

• Required licenses to operate an independent delivery platform
• Marketing advice for their geographic zones (Instagram campaigns and door-drop flyers)
• Investment breakdown (design, hosting, team training, and promotional budget)

We then customized our Food Delivery App Clone to meet their needs. Features included:

• Customer App: Real-time delivery tracking, reorder function, scheduled deliveries, loyalty rewards, OTP confirmation, multi-address support
• Restaurant Panel: Order alerts, kitchen preparation timer, in-app chat with delivery partner
• Delivery Partner App: Order tracking, performance analytics, earnings overview, proof of delivery
• Admin Panel: Manage multiple branches, real-time analytics, commission settings, coupon engine, tax/GST management
• Menu Management: Real-time edit, stock visibility, image uploads
• Customer Support: In-app help desk, live chat, feedback tickets

We also localized the UI in multiple Southeast Asian languages and integrated mobile wallets used in that region.